Link techniques, automate workflows and produce new programs — all in only one lower-code integration System.
Obtained a ticket a few login glitch? The new "advised articles or blog posts" module immediately factors you or your consumer to a KB posting that sorts it out. No far more digging by way of a mountain of content.
To change the active Firm inside the Harmony Portal, simply click the organization dropdown and select Yet another Firm:
Jitbit Helpdesk is on the market equally being an "on-premise" Variation that corporations put in on their servers and also a "SaaS" choice that actually works inside the cloud.
Studies by having an choice to export to Excel and CSV: resolution time, time of working day distribution, response pace, Kanban perspective and all kinds of other. And perhaps a custom made report builder. Observe numerous shopper support metrics, evaluate your agents overall performance and so forth.
Exceptionally strong macro recorder Macro Recorder can discover photos on the screen, detect each time a window modifications it's situation and so forth. Macro Recorder comes along with complete windows-shell integration and scheduling. Macros may be edited with the created-in entire-highlighted editor.
This is your playground to guide ChatGPT for certain requests. Say, you need to politely convert down a characteristic request, you could tune the AI to whip up a courteous and apparent 'no can perform'. It is all about making the AI vibe Using the ticket's tune, making certain a more customized and place-on conversation.
Very very affordable and all programs contain free updates within a single calendar year and discounted upgrades Later on.
As your SaaS application balloons in measurement and complexity, you're smacked right in the face with what I call "The SaaS Paradox" - wherever ninety% of one's do the job, blood, sweat, and tears become wholly invisible on your consumers. Let us break down this thankless iceberg of work:
On jita bet preserving the new password, you continue being logged in only in The present browser application or browser method (if applying a private browser method which include Google Chrome's incognito mode).
Jitbit presents the second variety of IT help software - an internet application that lets you organize and handle support tickets from shoppers and workers.
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When you navigate concerning the cloud-primarily based Harmony apps, widespread things with the Harmony Portal are obtainable by using the header along the top from the web site. Of Take note, these include accessing your account, where you can update your information and change your default Business, in addition to changing your password.